Renewals & churn
This is the per-plan retention queue — a 3-month plan that lapses lands here. Automated reminders are sent by the Upsell engine (rules subscription_expiring & subscription_lapsed); this view is for the high-value ones you want to action by hand. Annual grade re-enrolment lives in Lifecycle.
67
Expiring ≤30 days
18
Expiring ≤7 days
41
In win-back window
112
Churned (90d)
67%
Renewal rate
0 selected
| Student | Subscription | Expires | Value | Auto-renew | Last contact | Action |
|---|